FAQ

Shipping & Delivery

How much does shipping cost?
Shipping is free on every order, no minimum required.

How long does delivery take?
Orders are typically processed within 1-3 business days and arrive within 7-15 business days after that, depending on your location.

How do I track my order?
You'll get a tracking link by email as soon as your order ships.

Returns & Refunds

What if my item arrives damaged, defective, or wrong?
Email a photo to support@zonoko.store within 48 hours of delivery, and we'll send a full refund or replacement,  no need to send anything back.

What if my item stops working properly after a few days?
If it stops functioning normally within 14 days of delivery (not due to damage from misuse), contact us at support@zonoko.store and we'll make it right