Shipping policy

Shipping Policy

We're happy to offer free shipping on all orders, no minimum required.

Processing time
Orders are typically processed within 1-3 business days. During high-demand periods, processing may take a bit longer, we'll notify you if there's a significant delay.

Delivery time
Once shipped, most orders arrive within 7-15 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships, so you can follow its progress.

Order tracking
If you haven't received a tracking update within 5 business days of ordering, please contact us at support@zonoko.store and we'll look into it right away.

Lost or delayed packages
If your package is significantly delayed or appears lost in transit, contact us and we'll help resolve it, either by tracking it down or arranging a replacement/refund.